Heladort - Privacy Policy

1. Introduction

Heladort ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information that you provide directly to us, including:

Name and contact information (email address)
Company or organization name
Website URL
Account credentials (password, stored securely)
Business information (industry, staff count, region)
Files and documents you upload

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process your registration and manage your account
Train AI models using uploaded documents (as disclosed)
Send you administrative information and updates
Respond to your inquiries and provide customer support
Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have the following rights:

Access to your personal information
Correction of inaccurate data
Deletion of your personal information
Objection to processing of your data
Data portability

7. GDPR Compliance

If you are located in the European Union, we process your personal data in accordance with the General Data Protection Regulation (GDPR). We ensure appropriate safeguards are in place for data transfers.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@heladort.com
Address: [Your Company Address]