Privacy Policy
Last updated:
1. Introduction
Heladort ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email address)
- Company or organization name
- Website URL
- Account credentials (password, stored securely)
- Business information (industry, staff count, region)
- Files and documents you upload
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your registration and manage your account
- Train AI models using uploaded documents (as disclosed)
- Send you administrative information and updates
- Respond to your inquiries and provide customer support
- Comply with legal obligations
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your personal information
- Objection to processing of your data
- Data portability
7. GDPR Compliance
If you are located in the European Union, we process your personal data in accordance with the General Data Protection Regulation (GDPR). We ensure appropriate safeguards are in place for data transfers.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@heladort.com
Address: [Your Company Address]