Terms and Conditions
Last updated:
1. Acceptance of Terms
By accessing and using Heladort services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, you should not use our service.
2. Description of Service
Heladort provides a tenant onboarding platform that includes:
- Tenant registration and account management
- File upload and knowledge base management
- Website page scraping and data processing
- AI model training using uploaded content
3. User Accounts
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Providing accurate and complete information during registration
- Notifying us immediately of any unauthorized use of your account
4. Content and Data
By uploading files and content to our service, you:
- Grant us permission to use, process, and store your content for service delivery
- Confirm that you have the right to upload such content
- Understand that uploaded files may be used to train AI models
- Agree not to upload illegal, harmful, or infringing content
5. Subscription Plans
We offer various subscription plans (Basic, Standard, Premium). The features and limitations of each plan are subject to change. You agree to pay all fees associated with your selected plan.
6. Intellectual Property
All content, features, and functionality of the service are owned by Heladort and are protected by international copyright, trademark, and other intellectual property laws.
7. Prohibited Uses
You agree not to:
- Use the service for any illegal purpose
- Violate any laws or regulations
- Infringe upon the rights of others
- Transmit viruses or malicious code
- Attempt to gain unauthorized access to the service
8. Limitation of Liability
Heladort shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.
9. Termination
We reserve the right to terminate or suspend your account and access to the service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
10. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes. Your continued use of the service after such modifications constitutes acceptance of the updated terms.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: support@heladort.com
Address: [Your Company Address]